FAQ

General

  • Hard drives greater than 2 TB

    Click onto the following link to find information regarding HDDs greater than 2 Terrabyte: Link (Source: Western Digital)

  • Where do I find spareparts to Chieftec chassis and asseccories?

    All spare parts to Chieftec products and accessories are obtainable by your local dealers. Should you for some reason not find same, kindly drop us a brief eMail using: sales@chieftec.eu or visit: www.case-world.de

  • How long is the warranty period for Chieftec products?

    Basically, we offer 24mths after-sales warranty for all Chieftec products, except such damages that may have been caused by misusage or due to natural wearing.


FAQ Chassis

  • Does Chieftec sell also dam kits?

    No, Chieftec only manufactures and sells PC chassis. Suitable dam kits for nearly all Chieftec chassis can be found from several providers. For further information please visit the relevant known Modder and Overclocker websites.

  • Possible cause of vibrations

    Some HDD models may create vibration noise in our chassis, as those HDDs have slight difference in accordance with the standard dimensions. A simple solution to eliminate the vibration noise would be to use either a foam rubber or a few layers of adhesive film. These materials will be fixed between the HDD and the HDD rails to stop the vibration.

  • In what direction does the front panel open?

    Standing in-front of the chassis, the hinges are positioned on the left side so that the door would open to the left side as well.

  • Can the hinges on the door of the front panel be transferred to the other side?

    No, this is not possible.

  • What is the colour code of my chassis?

    Our colour code is based on pantone colours  NOT RAL. For further  informationen to Pantone colours, kindly follow the link: www.pantone.de

    • White: 414 C
    • Black: 446 C
    • Blue: 2758 C
    • Silver: 877 C
    • process black C*
    • Yellow: 606 C
    • Green: 364 C
    • Purple: 5185 C
    • Brown: 491 C
    * also refered to as IBM black!
  • I/O shield

    All Chieftec chassis are delivered WITHOUT an I/O shield as these are delivered with every mainboard.

  • How do I install/uninstall I/O shields into the chassis?

    The I/O shield is simply installed from the inside of the chassis and fitted into the mounting hole. With a little pressure from the inside, the I/O shield fastens itself.
    To remove, simply press out the I/O shield, putting the pressure on the outside of the shield.

  • Actual pin assignment of the internal frontpanel connectors for USB/Firewire/Audio.

    On the following graphic we will show you the pin assignment of the internal Audio, Firewire and USB cables.

    assignment-all

     

    pinreleaseWith a little pratice, the single pin removement is as easy. First you need a pointed tool to lift carefully the extract protection inside the connector. Repeat this for every single cable. Now you can reconfigure the connector following the pin assignment of your mainboard

     

     

     

     

    keypin-opening

    For some mainboards you also have to change the connector itself. You have to open the key-pin (the closed one) by using a very small drill (average) or a pointed tool e.g. a staple (novice). Heat the head of the pointing tool and pierce the closed key-pin. Be careful, because the connectors material is not designed for this kind of modification.

  • Correct fan mounting

    The fans in the HDD area should blow out the warm air. The fans on the side panel should suck the fresh air into the cabinet. The fan on the rear side should blow out the warm air. For models with fan hole on the top cover, the fan should blow the warm air out of the case.

     

    Please see the graphic indication:

    Chassis


FAQ PSU

  • Which PSU for which UPS?

     

    Output
     

    Input

    (output ÷ 0.7 coefficient)

    Off-line UPS VA
    (=input ÷ 0.6 P.F.)

    Suggest to UPS
    (Line interactive type UPS has better compatibility for PFC PSU)

    350 Watt

    500 Watt

    833 VA

    900 VA / 520 Watt

    400 Watt

    571 Watt

    951 VA

    1000 VA / 600 Watt

    450 Watt

    642 Watt

    1070 VA

    1100 VA / 660 Watt

    500 Watt

    714 Watt

    1190 VA

    1200 VA / 750 Watt

    550 Watt

    785 Watt

    1308 VA

    1400 VA / 820 Watt

  • What connector has which function?

    Pls. see the connectors and their relevance as stated below...


     

    ATX 1.x 20 Pin
    power connector for mainboards


    3 Pin
    speed signal for the PSU cooling fan(s). To be connected unto the mainboard.


     

     

     

    ATX 1.x / 2.x 20/24 Pin combi power connector for mainboards


     

    4 Pin Floppy connector


     

     

     

    ATX 2.0 24 Pin power connector for mainboards


    molex

     

    4 Pin Pata/Molex, HDD's, connector


     

     

    8 Pin EPS 12V, power connector for dual processors (dual XEON) mainboards


     

    5 Pin SATA, connector


     

     

     

    4 Pin 12V, additional Pentium 4 power connector


     

    6 Pin Aux power, additional power connector for older mainboards


     

     

     

    6 Pin PCI-express, Graphic card power connector


     
  • How does a power supply function?

    Switching power supplies have the reason to convert the AC with 230V (in Germany) into DC of 3.3 V, 5V, 12V and -12V. Therefore some circuits are required, which are all contained within the power supply. ATX power supplies are based on the ATX specification, which can be named as a common denominator in the PC sector. The specification makes it possible that any company, including the manufacturer of power supplies, is able to build a any matched part for a PC, so that at the end, all parts of the specification fit together. The ATX specification requires some important characteristics that must comply with the respective power supply. This is, for example, a minimum efficiency at a certain load or a certain amount of voltage stability, so that the PC can be operated stably.

    It is now up to the companies to comply with these specifications in order to ensure cooperation between their new power supply and the PC. ATX standards are usually always backwards compatible, just some connectors like the new 24-pin does not always fit on a 20-pin ATX slot of an older revision. It is particularly important that the respective components belong to the same ATX revision, because otherwise it can lead to problems. Especially older versions of motherboards and processors do have difficulties with current power supplies.

    Right here in the ATX specification are the big differences, because each manufacturer has a different approach to the problem. For some products there are inferior quality components installed and others still build on a design of an older specification, which is no longer in the position to operate today's systems stable.


FAQ Accessories

  • Is it possible to use the One-Touch-Backup function with an eSATA connection?

    The One-Touch-Backup function is only compatible with USB connection.

  • How do I adjust the length of the iMon module?

    The iMon module is equipped with 3 extra breakage spaces (see figure), which can be separated. This shall allow you to adjust the correct length of the module and install it in different sizes of cases.

    Image:

    iMON-fitting

  • Where can I download the latest driver for iMON Module?

    Download the latest driver software for iMON-VFD:

    http://www.soundgraph.com


FAQ 19" IPC

  • Can the chassis be disassembled?

    Considering the fact that all Chieftec chassis are screwed and not riveted, they may be disassembled accordingly.